Disclosure of guest information to the public media

PURPOSE / POLICY : 

a. IT IS POLICY OF OUR HOTEL/COMPANY TO MAINTAIN OF GUEST PRIVACY.

b. TO ENSURE THAT ALL STAFF AWARE ABOUT REGULATION OF DISCLOSURE GUEST INFORMATION TO THE PUBLIC/MEDIA.

c. THE GUEST WILL FEEL COMFORTABLE DURING THEIR STAY WITHOUT ANY DISTURBED.

PROCEDURE:
DISCLOSURE OF GUEST INFORMATION TO THE PUBLIC/ MEDIA:

• Our hotel guests value their privacy and look to us to protect their stays from media, public inquiries, demands and other interruptions. 

•  Information about all aspects of a well known guest’s life makes it all the more difficult for the resort to protect these individual’s need for privacy. 

• NO information however can be given or leaked to the media or outsider before, during or after – any guest’s stay.

• All media, general public requests and inquiries must be handled by the General Manager or his designated assistant.